Administrative Support Specialist

Job Description

Mission Objective:

To ensure the processing of the MSS backlog within the validation and correction processes, respecting clients internal procedures and quality and deadline requirements.

Main Activities

• Processing customer backlog files related to the MSS project (no contact with customers)
• Validating data from smart meters
• Identifying and correcting data anomalies
• Interacting with internal teams (correctors)
• Monitoring complex cases in coordination with client teams
• Encoding and updating information in internal tools
• Adhering to quality procedures and deadlines.

Requirements

• Proficiency with computer tools
• Ability to work in a team and communicate effectively
• Experience in data processing or in a structured administrative environment
• Rigour, autonomy, and the ability to follow precise procedures
• Knowledge of the energy sector or distribution network operator (DNO) processes(Should Have)